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Author: William Green

Are you ready for the self-service society?

Are you ready for the self-service society?

The IDEA Standards Committee has been addressing a quiet evolution in our industry and unless you are actively involved, their work may have gone unnoticed. Seems we are quickly moving from a full service, to self-service society.  The technology and options to conduct business online have grown exponentially since the early 1990’s.  Whether managing your money at a bank, online shopping for the holidays, paying your utility bills or any other service that you used to stand “inline” Read more [...]